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SureAdhere - Dimagi

Support Your Patients When They Need It Most

Provide the gold standard of care —Directly Observed Therapy (DOT)— without the burden of in-person visits.
SureAdhere is a patient engagement app that lets patients take their medication over video when it works for them, saving providers resources while ensuring adherence to complex regimens and improving health outcomes. 

96%

Treatment Completion

Reported for Tuberculosis Treatment outcomes in the 2016 New York City Study

98%

Patient Engagement

In a Medication Assisted Treatment program after 1 year in the Vermont Wheels & Waves Study

800K

Videos Processed

Patients have uploaded 800,000+ medication adherence videos on the SureAdhere app

18

Countries Globally

SureAdhere available in 18 countries across the world

OUR PARTNERS

SureAdhere by Dimagi works with over 350 healthcare & clinical programs across the world. Our global support team provides comprehensive service level agreements based on local time zones and is US HIPAA and European GDPR compliant.

Who We Serve

Providers across the public health, behavioral health, and clinical research spectrum can create a customized treatment experience within SureAdhere and address important nuances in each care delivery approach. SureAdhere is designed to meet the unique demands of clinical practice and research where outpatient support is critical for treatment adherence and patient outcomes.

Public Health

Ensure treatment adherence and streamline support for TB and other infectious disease treatment with CDC-validated video-based Directly Observed Therapy.

Behavioral Health

Support patients seeking opioid use disorder treatment through virtual Medication-Assisted Treatment – offering flexibility, convenience, and continuous feedback with a provider.

Clinical Trials

High adherence and data-driven regimen decisions for clinical trials even in communities with limited connectivity with participant engagement and support platform.

Discover the SureAdhere Platform

Centered on Patients

SureAdhere’s patient support approach goes beyond conventional telemedicine. Our technology empowers healthcare providers to address individual patient needs and tailor treatment accordingly.

Built on Rigorous Evidence

Designed by and for healthcare providers, SureAdhere has been evaluated through over a decade of rigorous academic and public health research including 27 peer-reviewed publications. Data from these studies contributed to TB treatment guidelines published by the CDC and WHO.

Leading in Privacy & Security

 Prioritizing patient safety, compliance and privacy, SureAdhere is HIPAA, GDPR, and CFR Part 11 compliant and SOC 2 certified. 

SureAdhere’s Provider Web Application
Streamlines Complex Treatment Support

Easily manage patients with complex regimens, reviewing dosing, effectively triaging the most important cases, and engaging for follow up – all in one place.

SureAdhere Interface

Actionable adherence analytics available in real-time

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Get valuable insights into adherence across patients to inform rapid triage and intervention when needed

Dose-by-dose support and tracking for complex regimens

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Configurable dose reminders and detailed dosing histories capture complex regimen adherence, including optional side-effect / adverse reaction capture

Messaging and virtual engagement for easy follow up

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Engage patients in real-time with secure SMS and in-app messaging and integrated live video visits

Multi-modal adherence options meet diverse needs

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SureAdhere supports a wide range of adherence approaches, including in person DOT, video DOT, MERM devices and digital pill caps

Interoperability allows data to flow where you need it

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Integrates data capture systems like EHRs, IRT, EDC, CDR, and remote monitoring devices like wearables, pill bottles, cough detectors, and blood pressure monitors for additional event-level data pertinent to treatment support

SureAdhere’s Patient Mobile App Provides Easy Video Directly Observed Therapy

Empower patients to actively participate in their care journey and track progress.

Simple & Convenient
Easily accessible, even with limited technical expertise and literacy. Even works offline.

Personal Treatment Insights
Treatment calendar view empowers patients with valuable information so they can actively engage in their treatment.

Easy Access to Providers
Patients can simply connect with providers using in-app messaging and live video visits.

Our Story

Our journey began in 2009 when a group of innovative researchers at the University of California San Diego embarked on a groundbreaking journey. Collaborating closely with tuberculosis programs in California and Baja California, Mexico, they pioneered the world’s first-ever video directly observed therapy intervention.

Learn more about our story

2002

2009-2015

Research team at UC San Diego pioneers Video Directly Observed Therapy (VDOT) as a methodology to support TB treatment

2002

2014-2016

With evidence of its effectiveness, SureAdhere successfully commercializes VDOT

2002

2017-2018

WHO endorses VDOT leading it to become a recognized standard of care for TB in most countries

2002

2022

SureAdhere acquired by Dimagi to support growth and expansion

2002

2023

CDC recommends VDOT as an equivalent alternative to in-person DOT for TB treatment

Explore

SureAdhere Evidence Base

Born from collaborations with TB programs at UCSD, we’ve built a robust evidence base demonstrating the effectiveness of video directly observed therapy.

Podcasts

Check out Dimagi’s podcast featuring stories from SureAdhere’s founders, partners and patients to learn about the product’s evolution, its impact on patients’ lives and lessons learned along the way.

Blogs

Catch up on the latest with SureAdhere including new capabilities and partner success stories on our blog.

Connect With Us To Learn More

Have questions about our platform features, demos, or pricing? Our team is here to help.