
Support Your Patients When They Need It Most
Provide the gold standard of care —Directly Observed Therapy (DOT)— without the burden of in-person visits.
SureAdhere is a patient engagement app that lets patients take their medication over video when it works for them, saving providers resources while ensuring adherence to complex regimens and improving health outcomes.
96%
Treatment Completion
Reported for Tuberculosis Treatment outcomes in the 2016 New York City Study
98%
Patient Engagement
In a Medication Assisted Treatment program after 1 year in the Vermont Wheels & Waves Study
800K
Videos Processed
Patients have uploaded 800,000+ medication adherence videos on the SureAdhere app
18
Countries Globally
SureAdhere available in 18 countries across the world
OUR PARTNERS
SureAdhere by Dimagi works with over 350 healthcare & clinical programs across the world. Our global support team provides comprehensive service level agreements based on local time zones and is US HIPAA and European GDPR compliant.






Who We Serve
Providers across the public health, behavioral health, and clinical research spectrum can create a customized treatment experience within SureAdhere and address important nuances in each care delivery approach. SureAdhere is designed to meet the unique demands of clinical practice and research where outpatient support is critical for treatment adherence and patient outcomes.
Public Health
Ensure treatment adherence and streamline support for TB and other infectious disease treatment with CDC-validated video-based Directly Observed Therapy.
Behavioral Health
Support patients seeking opioid use disorder treatment through virtual Medication-Assisted Treatment – offering flexibility, convenience, and continuous feedback with a provider.
Clinical Trials
High adherence and data-driven regimen decisions for clinical trials even in communities with limited connectivity with participant engagement and support platform.
Discover the SureAdhere Platform

Centered on Patients
SureAdhere’s patient support approach goes beyond conventional telemedicine. Our technology empowers healthcare providers to address individual patient needs and tailor treatment accordingly.

Built on Rigorous Evidence
Designed by and for healthcare providers, SureAdhere has been evaluated through over a decade of rigorous academic and public health research including 27 peer-reviewed publications. Data from these studies contributed to TB treatment guidelines published by the CDC and WHO.

Leading in Privacy & Security
Prioritizing patient safety, compliance and privacy, SureAdhere is HIPAA, GDPR, and CFR Part 11 compliant and SOC 2 certified.
SureAdhere’s Provider Web Application
Streamlines Complex Treatment Support
Easily manage patients with complex regimens, reviewing dosing, effectively triaging the most important cases, and engaging for follow up – all in one place.

Actionable adherence analytics available in real-time
Get valuable insights into adherence across patients to inform rapid triage and intervention when needed
Dose-by-dose support and tracking for complex regimens
Configurable dose reminders and detailed dosing histories capture complex regimen adherence, including optional side-effect / adverse reaction capture
Messaging and virtual engagement for easy follow up
Engage patients in real-time with secure SMS and in-app messaging and integrated live video visits
Multi-modal adherence options meet diverse needs
SureAdhere supports a wide range of adherence approaches, including in person DOT, video DOT, MERM devices and digital pill caps
Interoperability allows data to flow where you need it
Integrates data capture systems like EHRs, IRT, EDC, CDR, and remote monitoring devices like wearables, pill bottles, cough detectors, and blood pressure monitors for additional event-level data pertinent to treatment support
SureAdhere’s Patient Mobile App Provides Easy Video Directly Observed Therapy
Empower patients to actively participate in their care journey and track progress.
Simple & Convenient
Easily accessible, even with limited technical expertise and literacy. Even works offline.
Personal Treatment Insights
Treatment calendar view empowers patients with valuable information so they can actively engage in their treatment.
Easy Access to Providers
Patients can simply connect with providers using in-app messaging and live video visits.

Our Story
Our journey began in 2009 when a group of innovative researchers at the University of California San Diego embarked on a groundbreaking journey. Collaborating closely with tuberculosis programs in California and Baja California, Mexico, they pioneered the world’s first-ever video directly observed therapy intervention.
2002

2009-2015
Research team at UC San Diego pioneers Video Directly Observed Therapy (VDOT) as a methodology to support TB treatment
2002

2014-2016
With evidence of its effectiveness, SureAdhere successfully commercializes VDOT
2002

2017-2018
WHO endorses VDOT leading it to become a recognized standard of care for TB in most countries

Explore

SureAdhere Evidence Base
Born from collaborations with TB programs at UCSD, we’ve built a robust evidence base demonstrating the effectiveness of video directly observed therapy.

Podcasts
Check out Dimagi’s podcast featuring stories from SureAdhere’s founders, partners and patients to learn about the product’s evolution, its impact on patients’ lives and lessons learned along the way.

Blogs
Catch up on the latest with SureAdhere including new capabilities and partner success stories on our blog.
Connect With Us To Learn More
Have questions about our platform features, demos, or pricing? Our team is here to help.