Professional Services · Global

A services team for programs that keep running

Dimagi’s global professional services team has spent 20 years designing, building, and scaling frontline programs alongside governments, ministries of health, and implementing partners. You bring the program; we bring the physicians, engineers, and health system architects who deliver it.

Engaged by ministries of health, United Nations agencies, and leading implementing partners.

20+
Years of experience
80+
Countries reached worldwide
3,000+
Projects deployed globally
Millions
Of frontline workers reached
OUR SERVICES

Six services, one accountable team

Engage us for the whole program lifecycle or for a single piece of it. Physicians, software engineers, and health system architects work as one team, so you can launch quickly, grow with confidence, and run the system yourself.

Program & solution design

We map real frontline workflows into a solution your teams will actually use, grounded in two decades of field experience.

App & data architecture

Secure, customizable applications and a data architecture built for scale, interoperability, and low-connectivity environments.

Implementation & rollout

From pilot to nationwide deployment, we handle rollout planning, supervision tools, and the logistics of reaching thousands of workers.

Training & capacity building

We transfer skills, not dependency, so your staff can manage, adapt, and own the system without us.

Monitoring, evaluation & research

Dashboards, data quality systems, and rigorous evaluation, often with Dimagi’s Research team, to prove impact and act on evidence.

Long-term support & sustainability

Maintainable systems and ongoing support designed for handover, keeping programs running long after our engagement ends.

HOW WE ENGAGE

A proven path from pilot to national scale

Every engagement follows the same arc, scoped to where your program is today. We start at whichever phase you are in, agree the deliverables up front, and take you to the next.

Dimagi colleagues in discussion outside the Delhi office

Phase 1

Launch

We design and configure your solution around real frontline workflows and get it into workers' hands quickly, handled by specialists who have done it hundreds of times.

Phase 2

Grow

We turn a working pilot into a maturing program, iterating on the app, strengthening data quality, and training your teams so adoption and evidence grow.

Phase 3

Scale

We build the capacity and systems your teams need to own, run, and sustain the program long after our partnership ends.

Ready to scope an engagement?

Tell us about your program goals and our professional services team will come back with a tailored proposal, timeline, and cost.

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