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Small Business Digital Tools | Dimagi


Small Business

Many small business owners have recently entered the market by employing vendors to sell poverty-alleviating products at the Bottom of the Economic Pyramid (BoP), including cook stoves, pay toilets, tampons, and solar lanterns.

These products often pay for themselves through reduced fuel and healthcare expenditures, while reducing disease and increasing access to education. However, in order to achieve profitability at scale and to expand access to these products, businesses need tools that help increase sales penetration, expand their market size, and sustain product innovation. That’s where mobile technology comes in.

A small business and their vendors can benefit from the versatility, flexibility, and portability of custom mobile applications. They enable the small business to make more timely decisions, increase productivity, reduce overhead, improve organizational agility, offer prompt customer services, and gain a stronger bottom line. Dimagi is uniquely positioned to offer a product that can serve frontline workers with limited education and technical literacy to increase organizational agility, enhance workforce management, and improve customer satisfaction.

Benefits of Mobile Data Collection for Small Business

Collect information on customer demographics to monitor market expansion and penetration opportunities, while supporting customer relationship management efforts.

Monitor the daily activity of vendors in real time through web-based reports to minimize supervisory gaps and increase workforce efficiency.

SMS capabilities offer easy-to-use customer satisfaction surveys and promotions, as well as simple promotion of new products and sales follow-up notifications.

Multimedia, such as audio clips, pictures, and videos enhance credibility and facilitate discussion of sensitive topics with customers.

Scalable technology allows organizations to quickly deploy go-to-market strategies.

Access sales records and track progress against monthly sales targets in comparison to other vendors to increase workforce motivation.

See CommCare in Action

Watch as our team takes you through the design of a basic app in CommCare

Featured CommCare-Supported Small Business Projects

Pollinate Energy | India

CommCare aids Pollinate Energy, an Indian NGO, in effective management of energy solutions stock, conducting surveys, and tracking payments. The organization’s “pollinators” utilize the CommCare application to manage their stock, complete community surveys, and ensure timely repayments by communities for solar-powered lights. The application also includes a guide for beneficiaries on installing solar-powered lights.

UN WFP Case Transfer | Zambia

The Republic of Zambia, in collaboration with DFID, UNICEF, and Irish Aid, is utilizing CommCare to implement a more accurate social cash transfer system. The transition from a paper-based system to CommCare aims to address data accuracy issues during registration and follow-up activities. Enumerators and district officers use the mobile application to manage beneficiary enrollment, support, tracking, and case management. SMS reminders further facilitate communication with beneficiaries and field staff. This solution streamlines the approval, payment distribution, and follow-up processes.

Learn how CommCare helps programs around the world

More than 2000 projects across 80 countries rely on CommCare for their mobile data collection and reporting needs


“We are ready to design applications that are everything from simple and straightforward to those with challenging and unique designs and use cases.”

- Ted Barlow, President

Sehgal Foundation

“CommCare gave us the ability to control the experience of our fieldbased data collectors, which drastically reduced human error.”

- Bhawna Mangla, Senior Research Associate

Let There Be Light International

“Thank you for helping us to gather data, refine programming, and spread the message about our impact in fighting global climate change and extreme poverty.”

- Sarah Baird, Executive Director



Build secure, customizable apps, enabling your frontline teams to collect actionable data and amplify your organization’s impact.

Sectors Using CommCare

Learn about the various sectors using CommCare to amplify their programs.

Impact Delivery

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