1 Evaluate Current Data Practices
2 Review data more regularly
3 Uncover Hidden Insights
Each legal help desk across the city has one attorney for case intake. But Desk 1 has gotten twice as many visitors as any other desk the last two weeks, meaning the average wait time for clients is 40 minutes longer than at any other Desk.
Send another attorney to Desk 1 to help with the load. If the budget is tight, reallocate an attorney from Desk 9 (the lowest-load desk) to Desk 1 for a few days each week to help with the load.
The pre-test scores for children in School C were 30% higher than any other school. After talking with staff at School C, you realized they were administering the pre-test after reviewing the day’s lesson, instead of before.
Share a reminder with staff that the pre-test must come before the day’s lesson.
Our project was meant to work with PLHIV ages 15-25, but attendance data from community meetings showed that boys and girls as young as 12 were attending meetings and needed services.
Expand eligibility requirements for services to support children as young as 12 years old.