Solutions Division Team
West and Central Africa

Business Development Manager

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Business Development Manager

West and Central Africa

Solutions Division Team - Full-time

About Dimagi

Dimagi is an award-winning social enterprise and a certified B-corp and Benefit Corporation. We build software solutions and provide technology consulting services to improve the quality of essential services for underserved populations. Our open-source technology platform, CommCare, is the world’s most widely-used and researched mobile data collection platform for frontline workers. Our choice to be a certified B-Corp and to legally incorporate as a Benefit Corporation sends a clear signal to our partners, our team members, and our communities that we not only believe but also take action in using business as a force for good. This approach combines our passion and commitment to tackle complex health and social inequities and work towards a brighter future for all.

About The Solutions Division

The Solutions Division’s mission is to build and scale sustainable, high-impact digital solutions that amplify frontline workers and programs in Low and Middle Income Countries (LMICs). We offer professional services to partners to impactfully deliver Dimagi technology and / or programmatic expertise. 

About the Position

At Dimagi, we care about impact, team satisfaction, and profit (in that order). Do you have a history of reaching targets, establishing win-win partnerships, and a desire to make a social impact? Interested in the technology-for-good space? Then consider joining us at Dimagi in this key exciting role.

This highly-motivated and dynamic member of our Solutions Division Business Development team will be a specialist in prospecting, cultivating, selling, and closing of technology products and contract deals.

This individual will possess professional experiences in varied cultural environments, international funding landscapes and strategic partnerships particularly in West Central Africa. The successful candidate will have a seasoned ability to implement multiple business development (BD) opportunities simultaneously, combined with matured cross-cultural experience.


As a key member of the Business Development team’s efforts for West and Central Africa, you will support Dimagi's efforts to ensure its reputation as one of the top-tier experts in mobile technology that effectively and humbly advances the social well-being of the populations it serves. The primary responsibilities encompassed in this role are as follows:

  • Develop Dimagi’s business in West and Central Africa across a variety of funding streams, including B2B, OCB, RFPs, government funders such as DFID and GIZ, other multilateral donors such as UNICEF GAVI and Global Fund, and private funders such as the Gates Foundation and other family and private foundations. Strategically prioritize resources within and across channels.
  • Have strong knowledge of the USAID bid processes and budget structure.
  • Sell Dimagi’s profoundly practical and accessible CommCare product and professional services to achieve the team’s and individual targets. This requires the ability to understand technical systems and translate them into client needs.
  • Identify core criteria for quality contacts that increase in volume each quarter, based on a prioritized list of accounts.
  • Conducting outreach for building strong partnerships and leading partnership calls for opportunities.
  • Lead proposal development, including team coordination and writing efforts to submit winning applications for competitive proposals and/or bids.
  • Prioritize tactics for top-tier prospects and current stakeholders that build toward meeting and exceeding Dimagi’s expectations regarding priority areas, such as CommCare sales, enterprise-level contracts, and high-end inbound transactions.
  • Work directly with implementation partners, NGOs, and governments to craft solutions which meet their needs based on Dimagi’s competencies and offerings.
  • Lead Dimagi’s growth strategy with key accounts in priority countries in the region.
  • Contribute to annual target setting within the overall Dimagi corporate strategy.

Relevant Skills

  • 4+ prior years of experience in revenue generation and business development, highly preferred in the international development or technology sector
  • Strong knowledge of the USAID bid processes and budget structure
  • Experience leading proposal development for competitive proposals and/or bids
  • Experience in the social and international development sector through prior job experience or educational background
  • Proficiency with CRM tools (e.g. Salesforce, Oracle, Dynamics)
  • Experienced in budgeting and strategic analysis
  • Demonstrated technical and project management skills
  • Outstanding oral and written communication skills 
  • Fluent in French and English is compulsory (reading, writing and speaking)
  • Adept at negotiation
  • A proven ‘closer’
  • Proven ability to establish and build relationships. A strong ability to engage and grow a network of stakeholders.
  • Regional territory coverage in previous roles
  • Proven revenue generation track record 
  • Strong understanding of local and international markets, IT trends and political impacts on regional  business  
  • Ability to be target-driven while also being a supportive member of the greater Global Practice team
  • Ability to travel, up to x5 per year for 1-week trips.

Bonus Points

  • Prior experience forming partnerships within the international development sector
  • Understand ICT4D technologies such as CommCare, OpenMRS or DHIS2
  • Degree in development studies or business administration.

Compensation and Benefits

We aim to make a difference, not just as a company, but as an employer as well. We are transparent about salaries at all levels of the organization and have a standard, global, non-negotiable pay scale for all positions. Given our social mission, our budgeted salary scale is more in-line with that of a non-profit organization. The compensation and benefits provided to you will be dependent on where you are geographically based.

Dimagi's Diversity Commitment

Dimagi is an Equal Opportunity Employer. We celebrate and support diversity and are committed to providing a work environment that is inclusive and free of discrimination and harassment. All employment decisions are based on individual qualifications without regard to race, color, religion, age, sex, sexual orientation, ethnicity, gender identity and expression, national origin, family or parental status, veteran or disability status.

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