Global Strategy and Operations Division Team
Cambridge, Massachusetts, United States

Senior Technical Project Analyst - COVID Response

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Overview

Senior Technical Project Analyst - COVID Response

Cambridge, Massachusetts, United States

Global Strategy and Operations Division Team - Full-time

About Us:

Dimagi is a social enterprise and Benefit Corporation that builds software solutions and provides technology consulting services to improve the quality of essential services for underserved populations. Headquartered in Cambridge, Massachusetts, Dimagi partners alongside governments, leading NGOs, and foundations such as the Bill & Melinda Gates Foundation, USAID, and the World Bank to tackle complex health and social inequities. Our open source technology platform, CommCare, is the world’s most widely-used and researched mobile data collection platform for frontline workers. To date, Dimagi’s team of project managers, engineers, and health experts have supported over 2,000 projects in 80 countries.

When COVID-19 came to the US, Dimagi sprung into action. We were among the first on the scene to support efforts in the United States, rolling out a web-based contact tracing system for the City of San Francisco in a few weeks. Today, our COVID-19 Response team works in some of the hardest-hit areas of the United States to roll out statewide and local contact tracing technology.

About the position:

Dimagi is looking for a Senior Technical Project Analyst to join our COVID-19 response team. This position will be based out of our office in Cambridge, MA, but is also open to remote employment within the US. This role is a 6-month fixed-term position with the option for converting to a permanent status pending re-evaluation of requirements at the end of the contract. 

In this role, you will support a project team working on the optimal design and development of mobile applications built on our flagship platform CommCare. This position will support the team with the appropriate management of business requirements, coordinating expectations across multiple stakeholders, and implementing technical deliverables as per the specifications in a timely fashion.

You will be working in an agile environment, alongside a dynamic, multi-skilled team of developers, engineers, public health, and development specialists.

Responsibilities:

  • Technical design and development of creative mobile technology solutions together with your project team, which includes:
    • Project scoping to combine technical and non-technical workflows for building a sustainable solution that works for users in low-resource settings
    • Supporting the app building process alongside a team of resources
    • Manage project quality throughout the software development lifecycle
  • Create process and workflow mapping, diagrams, use cases, and other documents in support of projects.
  • Liaison between the broader project team and end-users.
  • Work together with team leadership to continuously improve the Project Management methodology from a technical standpoint

Minimum Requirements:

  • 3+ years of experience in a technical position, producing technical designs for software solutions.
  • Demonstrated expertise in collecting and managing requirements from different stakeholders and delivering against those.
  • Must be technically savvy and enjoy the design process to build applications that meet business goals and objectives.
  • Experience working in and coordinating with dynamic teams.
  • Self-motivated results-oriented team player.
  • Demonstrated reliability to predict time expectancy on job completion, and the ability to work on multiple projects simultaneously.
  • Excellent written and verbal communication skills 
  • Be able to manage company and developer expectations through honest and timely updates.
  • Analytics and process-driven thinker.
  • Excellent organization skills.
  • Interest in making a social impact.
  • Eligible to work in the United States

Bonus skills:

  • Bachelors Degree in Computer Science or relevant technical diploma or degree
  • Agile experience
  • Leadership experience in the adoption of best practices
  • Previous experience working within project management for software developers
  • Product management or software development experience (Python, Django, Javascript/jQuery, HTML5/CSS, Knockout, CouchDB, Postgres)
  • Experience in delivering enterprise software implementations
  • Experience with systems integration and/or databases
  • Data analysis experience
  • Experience with system and scenario flow diagrams, functional user assessments and testing, architecture and content structure and technical specifications

Benefits Provided:

We aim to make a difference, not just as a company, but as an employer as well.  The benefits we offer are geared towards having a strong impact on our staff’s well being. A few of our key benefits are outlined below:

  • 100% employer-sponsored medical insurance paired with a generous Health Reimbursement Account (HRA) fund
  • Access to voluntary dental and vision insurance plans
  • A 401K plan with up to a 4% employer match
  • 30 days paid time off inclusive of holidays 
  • Unlimited sick time and excellent parental leave policy
  • Access to a flex-time policy that allows employees to work based on a flexible work schedule
  • Access to an Employee Assistance Program (EAP) through Magellan Healthcare
  • Occasional opportunities to travel internationally

Dimagi is an Equal Opportunity Employer. We celebrate and support diversity and are committed to providing a work environment that is inclusive and free of discrimination and harassment. All employment decisions are based on individual qualifications without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, family or parental status, veteran, or disability status.

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