Press Room
Working on a story about Dimagi, or interested in the latest news on CommCare, SureAdhere, Connect or Open Chat Studio?
Dimagi is a global social enterprise that powers impactful frontline work through scalable digital solutions and services. Since 2002, Dimagi has been guided by a vision of a world where everyone has access to the services they need to thrive.
Dimagi offers a portfolio of products designed to support frontline work and verified service delivery: CommCare, the world’s most widely-deployed digital platform for enabling Frontline Workers; Connect, a new model for global development that links funding to verified service delivery at the frontline; SureAdhere, a patient support and engagement platform leveraging Video Directly Observed Therapy (VDOT); and Open Chat Studio, an open-source platform for building chatbots powered by Large Language Models.
Governments and organizations across all sectors use Dimagi’s technology to deliver services at the frontline, support patients, and create innovative AI-powered solutions. Dimagi is a certified Benefit Corporation with teams in the United States, India, South Africa, Senegal and around the world.
What is Dimagi’s vision and mission?
Our Vision: A world where all people have access to the services they need to thrive.
Our Mission: To build and scale sustainable, high-impact digital solutions that amplify frontline work.
Who are Dimagi’s partners?
Our team of exceptional engineers, physicians, public health professionals, data analysts, and project managers partner with governments, international non-governmental organizations (iNGOs), and nonprofits across sectors to amplify their frontline impact through scalable digital solutions and expert services. We have worked on more than 3,000 projects in more than 80 countries, with partners that include the World Health Organization, World Bank, USAID, CDC, World Vision, UNICEF, the Rockefeller Foundation, and the Bill & Melinda Gates Foundation.
For more information on our partners, please click here.
Who started Dimagi?
Jonathan Jackson is the Co-Founder and Chief Executive Officer of Dimagi.
Dr. Vikram Sheel Kumar is the Co-Founder and Chief Medical Officer of Dimagi.
An award-winning entrepreneur and software engineer, Jonathan made an uncompromising commitment early in his career to fostering partnerships across academia, philanthropy, and implementation to support underserved populations. He has been the CEO of Dimagi since co-founding the social enterprise and benefit corporation out of the Massachusetts Institute of Technology in 2002 alongside internationally-recognized engineer and physician Dr. Vikram Kumar. Together, they created Dimagi’s flagship open-source software, CommCare, a mobile data collection and service delivery platform that has become the most widely used digital system for frontline health workers in the world.
For more information on Dimagi’s team, click here.
What is CommCare?
CommCare is purpose-built for frontline programs operating in the world’s toughest environments, from rural health posts to humanitarian response efforts. Trusted by hundreds of leading organizations and governments worldwide, CommCare empowers program teams to build field-ready mobile or web apps (no coding required) for client tracking, service delivery, and data collection, even offline. Whether you’re registering pregnant women in remote villages, tracking seed distribution for local farmers, or monitoring vaccine campaign coverage across entire regions, CommCare adapts to your on-the-ground reality with tools your team can launch and manage directly. It also gives monitoring and evaluation teams real-time visibility into progress, performance, and outcomes.
What makes CommCare different is its track record. It’s the most widely used digital platform for frontline work, deployed in 130+ countries and used by over one million frontline workers. Independent studies show it improves data quality, frontline performance, and client outcomes across multiple sectors and use cases. With robust integrations, out-of-the-box and custom reporting, and enterprise-grade security, CommCare scales from small pilots to national systems without compromising on usability or impact.
What is SureAdhere?
SureAdhere, Dimagi’s patient support and engagement platform, empowers healthcare providers to deliver high-quality treatment support and quickly follow up with patients who need assistance. Patients use a mobile app to record and upload daily medication adherence videos, while providers access a HIPAA and GDPR-compliant web application to review these videos, document dosing histories, monitor treatment progress and follow up. Leveraging Video Directly Observed Therapy (VDOT), SureAdhere enhances patient engagement and improves treatment outcomes. This evidence-based platform streamlines remote care, ensuring medication adherence and supporting data-driven decision-making for public health and clinical settings, especially for patients with complex medication regimens.
What is Connect?
Connect by Dimagi is building a new model for global development that links funding directly to verified service delivery at the frontline. Our platform connects funders with a network of trusted, locally-led organizations (LLOs) to deliver proven, high-impact services. Frontline Workers (FLWs) use a mobile app to learn skills, deliver services, and verify that their work meets quality standards in order to get paid. For funders, Connect offers a transparent, cost-effective way to invest in verified outcomes. For LLOs, it provides access to sustainable funding and tools to support delivering these vital services.
What is Open Chat Studio?
Open Chat Studio is an open-source platform developed by Dimagi, designed for the rapid prototyping, testing, and deployment of chatbots powered by Large Language Models (LLMs). It empowers program staff and non-engineers to create and launch chatbots across web and messaging platforms like WhatsApp and Telegram. Users can share their chatbots via links or directly on these platforms, without requiring end-user accounts. The platform provides tools for viewing and exporting interaction data in CSV format, enabling analysis and refinement. Open Chat Studio simplifies the creation and deployment of conversational AI solutions.
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In The News
Closing the Post-Discharge Gap with Connect Kangaroo Mother Care
Every year, millions of newborns die within the first weeks of life.. The Connect Kangaroo Mother Care (KMC) program bridges the post-discharge gap by combining community action with digital innovation.Â
Choose Where Your CommCare Data Lives with Our New EU Cloud
Every new CommCare project can be hosted in one of three secure regions: European Union (Ireland), India (Mumbai), or US (Virginia), at exactly the same price and with the same feature set. Learn more about the new EU Cloud.Â
Empowering Public Health Workers in Somerville
Dimagi is partnering with the City of Somerville to implement CommCare, a human-centered platform designed to modernize public health infrastructure and empower frontline workers with streamlined, data-driven workflows.
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