Which approach is right for you?
Our team is available to talk with you about the differences between the approaches, the available support options, and more.
OPEN SOURCE: HOSTING
The CommCare platform can be hosted in a variety of ways to best suit your program’s unique circumstances and requirements. Depending on the needs and the resources of your organization, your options range from our secure cloud-hosted environment to fully-independent self-hosting. This page provides an overview of available options, including their resource intensity, security, and available support.
For detailed information on your hosting options for CommCare, including how to make the right decision for your project, please get in touch with us.
Summary of Hosting Options
What are my support options?
Dimagi offers a range of support options depending on the method of hosting selected:
Dimagi DevOps and Infrastructure Management
Dimagi-managed CommCare servers allow economies of scale, fast access to the product, high platform availability, unlimited data storage, HIPAA compliant cloud and ISO compliant data center, GDPR and SOC3 compliant practices. This support is available for SaaS Hosting, Local Mirrored Data Storage, and Local Production Data Collection.
CommCare Product Support
Access is available to the Dimagi team to report issues related to building, deploying, and syncing CommCare applications. This support is offered for Cloud Hosting, Local Mirrored Data Storage, and Local Production Data Collection.
Self-hosting Toolkit Support
Access is available to the Dimagi team to report issues related to CommCare Cloud (the open-source product developers use for deploying and maintaining CommCare servers). This support is offered for Local Production Data Collection.
CommCare Developer Forum
Access to the public forum to collaborate with the community of CommCare developers. Dimagi team members may contribute to forum content, but there is no guaranteed response or resolution for individual posts. This forum is open for all hosting options.
Additional Resources
CommCare Cloud is Dimagi’s self-hosting toolkit for deploying and
maintaining CommCare servers.
Below are helpful resources for utilizing CommCare Cloud:
More questions? Contact our Solutions team to discuss your specific program needs.
More than 2000 projects across 80 countries rely on CommCare for their mobile data collection and reporting needs.
“We are ready to design
applications that are everything
from simple and straightforward to
those with challenging and unique
designs and use cases.”
- Ted Barlow, President
“CommCare gave us the ability to
control the experience of our fieldbased
data collectors, which
drastically reduced human error.”
- Bhawna Mangla, Senior Research Associate
“Thank you for helping us to
gather data, refine programming,
and spread the message about our
impact in fighting global climate
change and extreme poverty.”
- Sarah Baird, Executive Director