Onboarding Packages

A helping hand for new partners

Let our Customer Success guide your organization as you begin using CommCare

Expedite your introduction to CommCare and ensure you build a well-designed, sustainable digital tool by partnering with our Customer Success Team. We are here to help with three remote training packages designed to build internal capacity for designing, building, and implementing CommCare independently. Onboarding packages are completely tailored to your specific needs, covering topics like application design, feature usage, user management, and deployment.

Need training for your entire organization?

We offer custom, large-group trainings for organizations that use CommCare applications across several countries, regions, or offices. These can include technical training for all of your global staff (up to 40 participants), or training for your HQ and regional leads to understand how best to organize your team and support all your country offices in using CommCare. Contact our sales team to discuss your specific needs and get a customized quote.

Our onboarding packages can include training sessions on over 25 topics, custom-tailored to your project’s needs:

  • App Design
  • App Building
  • User Management
  • Deployment
  • Data Exports/ Reports
  • Data Sharing
  • Designing for Scale
  • Workforce Monitoring

Customized Onboarding Curriculums

Your onboarding curriculum will be customized to meet the specific needs of your organization or project. All onboardings will cover application design, app building, feature training for all necessary features, and data export/report building, while individual sessions will vary based on your project’s workflow and focus area.

Download a sample

Detailed Pricing Comparison

Quick Start


Deep Dive


Deep Dive Plus



2 months
(1-2 calls/week)

3 months
(1-2 calls/week)

3 months
(1-2 calls/week)

Total Support

10 hours

20 hours

20 hours

Types of Sessions

Feature Training

Feature Training

Feature Training
Advanced Feature Training

Feature Training

Multi-country Participation

Multi-app Support

Contact our sales team to discuss your specific needs, and to purchase an onboarding package for your team.

Contact our sales team

Learn more about CommCare

Learn how the world’s most powerful mobile data collection platform can help your program

More than 2000 projects across 80 countries rely on CommCare for their mobile data collection and reporting needs.

“We are ready to design applications that are everything from simple and straightforward to those with challenging and unique designs and use cases.”
- Ted Barlow, President

“CommCare gave us the ability to control the experience of our fieldbased data collectors, which drastically reduced human error.”
- Bhawna Mangla, Senior Research Associate

“Thank you for helping us to gather data, refine programming, and spread the message about our impact in fighting global climate change and extreme poverty.”
- Sarah Baird, Executive Director