Introduce your entire organization to a sustainable solution for last-mile mobile data collection and service delivery

Lots of INGOs are funded this way—including many of our existing Enterprise customers! If it’s not possible for you to centrally fund your software, you can consider back-billing the subscription fees to individual country offices or projects. In this model, each individual project still ends up paying a smaller monthly fee for more features, given the economies of scale that an organization can achieve with an Enterprise subscription.

You don’t need a formal, centralized ICT4D team in order to have an Enterprise contract! We only need one person to serve as a point of contact for the subscription for issues related to billing, granting licenses to projects, etc. Otherwise, we are happy to work with a group of regional leaders on our quarterly Customer Success calls, which we have found is a great way to help foster cross-team and cross-country collaboration.

Absolutely! The Enterprise offering is meant for any customer who wants to institutionalize the use of a mobile tool in a cost-effective, sustainable way. Even if you have as few as five projects that would need their own project space, this solution can work for you. In fact, smaller organizations may find it easier to institutionalize the use of CommCare, since there are fewer staff members globally to train.

Your Customer Success representative is here to help your organization make the most of CommCare. On quarterly calls, we’ll discuss the status of key projects, address any pain points, and identify how Dimagi can best assist you moving forward. Special sessions on particular features, advice on application design and application building, or guidance on training best practices and rollout are all more technical aspects that we are happy to help with. Our Customer Success team is filled with our Dimagi’s most advanced application builders and implementers, and we are committed to your organization’s success!